Season Rush: Easy Gatehouse Tips for a Smooth Entry
As South Florida moves into its busy season, neighborhoods are seeing more home deliveries from takeout meals to online shopping packages. With this increase comes more traffic at the gatehouses, so we kindly ask residents and guests to be patient during these active times.
To help make entries faster and reduce waiting times, here are a few helpful tips:
Make It Quick with Fast Pass
Help speed up the check-in process by using the Fast Pass system When visitors arrive with both a Fast Pass and a valid photo ID, guards can quickly scan and check them in. This makes the process much faster. Passes can be sent through GateAccess.net or the GateAccess mobile app. Guests can also ask for one when they arrive. This simple step saves time for everyone.
Add Guests Ahead of Time
One of the main reasons for delays is when guests aren’t on the list. While officers may call residents to let them know someone has arrived, they may stop these calls if traffic gets too heavy and safety becomes a concern. To avoid this, please add your guests to your list before they arrive.
Some residents like getting a call when their guests arrive but there’s an easier way. Both GateAccess.net and the app can send you a notification when your guest checks in. This keeps you updated without slowing down the line.
Reporting Gatehouse Issues
Sometimes mistakes or problems can happen. If you notice anything wrong at the gate, please let Access Control know (561) 395-3392 or reach out to me directly [email protected]. We have steps in place to retrain staff or take other action if needed. Reporting issues quickly helps us keep things running smoothly for everyone. Let’s all do our part to keep Boca Pointe safe, smooth, and friendly during this busy season.
