Dear friends:
Sometimes when I am out in the community, a resident will ask me why my office continues to require a reservation for in-person service at one of our service centers. There is a very good reason, and it simply is to make more efficient use of your time in our service centers. Prior to requiring reservations in our offices, you could experience upwards of an hour waiting to be called to a service window. With our current reservation system, we are seeing wait times of less than 20 minutes – that is time that we can give back to you!
But this does require some planning on your part as reservations do fill up; however, you can make your reservation months in advance. In fact, you can renew your driver’s license 18 months before the expiration and your vehicle registration can be renewed up to three months prior to expiration. So, you see, there is plenty of time to make a reservation to visit one of our service centers – it just takes some planning.
Anne M. Gannon, Constitutional Tax Collector, Serving Palm Beach County
